Jira apps
Advanced Reports (Jira)
Privacy

Advanced Reports LogoData Security and Privacy Statement

Data storage

This app doesn’t store any personal data related to users (PII), issues or any other information from JIRA instance it’s installed on.

The app stores configuration (such as SQL queries, reports) in the databse.

All data is stored in certified databases:

  • ISO 27001 (Security Management Controls)
  • ISO 27017 (Cloud Specific Controls)
  • ISO 27018 (Personal Data Protection)
  • SOC 1, 2, 3 (Security, Availability & Confidentiality Reports)

Any API keys and other secret data is encrypted with industry standard symmetric encryption.

Generating reports and executing SQL queries

For the Standard Edition (and Local Insights in Advanced), all computations are performed in the browser, and no data from Jira is transmitted to the server at any time. For the Advanced Edition, Cloud Insights utilize a secure, dedicated server-side database to process and store data for high-performance querying and dashboard widgets. The cloud infrastructure is powered by MotherDuck (opens in a new tab), which maintains strict trust, security, and compliance standards (opens in a new tab) including SOC 2 Type 2.

Statistics

The app uses Mixpanel (opens in a new tab) to track usage statistics and Rollbar.com (opens in a new tab) to track data related to bugs and crashes.

Atlassian standards

This app:

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